Refund policy

Refund Policy:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that we do not accept returns for change of mind. Returns are only accepted if the product is faulty, damaged, or not as described.

To start a return, you can contact us at support@tidaltrekker.com

If your return is accepted, we’ll send you instructions on how and where to send your package. Please note that customers are responsible for covering the cost of return shipping. Original shipping costs are non-refundable. Items sent back to us without first requesting a return will not be accepted.

Once your return is received, inspected, and approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

You can always contact us for any return questions at support@tidaltrekker.com